Businesses around the world now recognize the importance of emotional intelligence. Evidence shows that an individual’s emotional intelligence quotient (EQ) may be even more valuable than professional expertise or IQ. At its’ core, legal work is client-centric. No matter how good you are at your work, you also must be good with people. The way you connect and communicate with your clients has a direct impact on your success as a practitioner of the law. Great client relationships lead to loyalty, referrals and repeat business.

In this workshop, author and certified professional coach Carrie Williams will teach you how to build your EQ muscles and transform your client and colleague interactions:

  • determine your current EQ
  • explore how low EQ impacts your clients and professional success
  • discuss the key skills involved in EQ
  • practice tips and techniques to increase your EQ

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